Our Mission & Values

WE BELIEVE IN LIVING

High Peaks Hospice Mission

The mission of High Peaks Hospice is to provide end of life care that listens with respect, cares with compassion, supports with choice and comforts with understanding – wherever you call home.

Rather than focusing on tubes and medications to keep you alive as long as possible, in a sterile environment and without consideration for quality of life, High Peaks Hospice (HPH) focuses on the individual and his or her choices. Decisions are based on the wishes and desires of the individual and their families.

High Peaks Hospice Values

These are the values we live by to deliver Hospice care.

Compassion – We are driven to deliver compassion and caring in our daily work

• We value people and treat everyone, patients and coworkers, with compassion, care, dignity, respect and courtesy
• Patients and families come first
• We value quality of life
• We value the patient and family’s right to make an informed personal choice/decision
• We value skilled professional care provided by dedicated compassionate staff and trained volunteers

Appreciation – We recognize the value of each person’s role and care about each other’s success

• We value teamwork, open communication, and mutual respect for each other
• We value being part of our communities

Responsibility – We take pride in delivering our best effort every day

• We value integrity, honesty and ethical behavior
• We do the right thing
• We value safety and ensure and nurture a culture that is committed to the safety of everyone
• We provide our patients with the care we would desire for ourselves or our loved ones

Excellence – We are dedicated to providing high-quality care and exceeding expectations

• Our caregiving team – physicians, nurses, social workers, bereavement counselors, spiritual care coordinators, and volunteers –work collaboratively to offer physical, social, emotional and spiritual support
• We provide excellence to those we serve, they can always expect to receive the highest standard of care

Success – We are open to and embrace new ideas as we aim for success

• We approach new ideas creatively and with flexibility

We provide services to families in the following upstate NY counties: